QC Fails and Rejections¶
If an asset fails QC, there are a few stages that need to be completed.
The source asset needs to be rejected in Pluto-GCD-Tracker. Manual QC notes need to be entered first, using the source timecode NOT the timecode supplied by ops, followed by Rejection_Region THEN reject box ticked. There is no need to manually change QC status in this base.
Important - double check the file name and language that is being rejected, especially on episode records that have multiple assets attached. Important - for OV videos, typically the region would be set to nordics. For video dubs, audio files and sub fails, the region is set according to the language of the file.
Once rejected in tracker base, it'll sync through to GCD's Pluto Servicing airtable.
Important - Open this in an incognito browser as Arran's log is used to have edit permissions. Credentials are in 1password.
Steps are as follows:
- Check QC notes have pulled through and the correct region is set.
- The fail also needs to be entered into the Agenda tab. Best practice is to use production IDs for any fails but if poor metadata has been received, use episode numbers. All season issues (if noted on the same date for the same reason) can be entered on one line.
- The following fields need to be set: Date created, Type, Status and the corresponding GCD PM.